Last updated: 16 September 2026.
This is an English translation provided for convenience. If there is any discrepancy, the Hebrew version prevails.
1. Who we are
The website gako-ks.co.il is operated by GAKO Air Solutions, company no. 514345677, 74 Harosheth Street, Kiryat Bialik, Israel (the "Company", "we").
The Company is the controller of personal data collected on the Site. For any privacy question or request:
- Email: info@gako-ks.co.il
- Phone: +972-50-670-8991
- Post: 74 Harosheth Street, Kiryat Bialik, Israel
This policy explains what data we collect, why, who receives it and what your rights are. It was written in accordance with the Israeli Protection of Privacy Law, 5741-1981, including Amendment 13, and supplements the Terms of Use.
Privacy requests are handled by the Company's management at info@gako-ks.co.il. The Company is not among the bodies required by law to appoint a privacy protection officer, but a single person has nonetheless been made responsible for handling privacy requests.
2. What data we collect
Data you provide in forms on the Site. Depending on the form: first and last name, phone number, email address, organisation or company name, job title, customer type and need, number of kitchens or sites, expected inspection date, status of the previous cleaning certificate (Form 16), the content of your message, and files you choose to attach where a form allows it.
Data you provide when you contact us by WhatsApp, phone or email. Your phone number, the name shown on your account, your email address and the content of your message.
Technical data generated while browsing. IP address, browser and device type, pages visited and time of visit. This is logged by our hosting provider for operational and security purposes.
Data from measurement cookies. Only if you consent. Details are in the Cookie Policy.
We do not ask for sensitive data such as medical information or ID numbers. Please do not include such data in messages or files.
3. Do you have to provide data
There is no legal obligation to provide data; doing so depends on your choice and consent. Fields marked as required are needed for us to get back to you. Without them we cannot handle your enquiry.
4. How we use data
- To get back to you and handle your enquiry.
- To schedule a survey or visit, prepare a quote and provide the service you ordered.
- To send documents you requested, such as a supplier pack.
- To manage the business relationship and keep a record of enquiries and correspondence.
- To keep the Site secure and prevent misuse and spam.
- To understand how the Site is used and improve it, through statistics, and only if you have accepted measurement cookies.
- To meet our legal obligations and protect our rights in legal proceedings if needed.
We will not send you advertising messages without explicit, separate consent, as required by section 30A of the Communications (Telecommunications and Broadcasting) Law, 5742-1982. Anyone who has agreed to receive updates can unsubscribe at any time.
5. Who receives the data
We do not sell personal data or pass it to others for their own use. Data is shared only with the following, and only as needed:
- Website hosting and form handling: Netlify, Inc. (United States), to operate the Site and receive enquiries.
- Email and spreadsheet services: Google (Gmail or Google Workspace, and Google Sheets), to receive enquiries by email and manage and track them.
- Web analytics: Google Analytics, only if you have accepted measurement cookies.
- WhatsApp (Meta): when you choose to contact us on WhatsApp, the conversation takes place on WhatsApp's service and is also subject to its privacy policy.
- Automation service: Make, to pass enquiries from the Site to our enquiry sheet.
- Professional advisers, such as accountants and lawyers, subject to confidentiality.
- Competent authorities, where required by law or court order.
Service providers process data on our behalf and according to our instructions, and may not use it for any other purpose.
6. Transfers outside Israel
Some of our service providers store data on servers outside Israel, mainly in the United States and Europe. Transfers are made in accordance with the Protection of Privacy (Transfer of Data to Databases Abroad) Regulations, 5761-2001.
7. How long we keep data
We keep data for as long as it is needed to handle the enquiry and the business relationship, and then for up to three years from the last contact, unless the law requires a longer period. At the end of that period the data is deleted.
8. Data security
We take reasonable measures to protect data, in line with the Protection of Privacy (Data Security) Regulations, 5777-2017: encrypted transport (HTTPS), access limited to those who need the data for their work, and providers that meet accepted security standards. No security measure eliminates all risk, so please do not send data through the Site that is not needed for your enquiry.
If a serious security incident affects data we hold, we will act as the law requires, including notifying the Privacy Protection Authority and informing the people concerned where the law requires it.
We do not make decisions about you based solely on automated processing, and we do not build personal profiles from browsing on the Site.
9. Your rights
- Right of access: to inspect the personal data we hold about you, under section 13 of the Protection of Privacy Law, 5741-1981.
- Right to request correction or deletion: of data that is inaccurate, incomplete, unclear or out of date, under section 14 of the Law.
- Withdrawal of consent: you may withdraw any consent you have given, such as consent to measurement cookies or to receiving updates, at any time. Withdrawal applies from then on.
Requests can be sent to info@gako-ks.co.il or by post to the Company's address. We may ask for details to verify your identity before disclosing data, so that it is not given to someone else.
Access requests will be answered within 30 days of receipt, and correction or deletion requests within 30 days. If we refuse a request, we will give our reasons in writing and explain how to challenge the decision.
If you believe your request was not handled properly, you may also contact the Privacy Protection Authority at the Ministry of Justice.
10. Changes to this policy
We will update this policy when the Site or our use of data changes. The date of the last update appears at the top of the page, and any material change will be shown prominently on the Site.